Do you remember the awful experience we had at Macy's? Well our recent experience was much different at Bed, Bath, and Beyond! We walked into the store with an open mind, in hopes that it wouldn't be another dreadful experience. We strolled in on a busy Sunday afternoon, I know, we should've and we tried to do it on a weekday, but with the fiance's crazy work schedule, a busy Sunday afternoon would have to suffice.
Once we entered the store we were directed to go to the back where the Bridal Registry is located and there we were greeted right away, by Catherine a BBB manager, already this experience is a 180 from the Macy's nightmare. Shortly after, we filled out our paperwork while she entered us into the system, then we were finally ready to grab the gun and scan away (so we thought).
After a couple of minutes of perusing through the fine china, with her following our every move (holding the scanner, mind you), we realized that she was gonna tag-a-long while we shopped! At first we were disappointed that we didn't get to run around the store like crazy children scanning anything and everything. To be honest, we we're glad that she shopped with us. A store like Bed, Bath, and Beyond can be overwhelming, especially if there are 5 different types of the same thing! Catherine was able to answer all our questions, help us comparison shop (price and brand selections), and even let us know which brands were the bestsellers. She didn't rush us at all, even though I felt like I had no clue what we wanted on our registry. FYI ladies (and gents), make a list of wants and needs before leaving the house, it'll cut the time in half!
So to sum it all up, our registry experience at BBB was an A+!!! We decided to drop Macy's and just keep BBB as our only registry, so hopefully it will be pleasant customer service from here on out! Did you have crazy registry experiences like we've had or were you lucky enough to have nothing but greatness?
Once we entered the store we were directed to go to the back where the Bridal Registry is located and there we were greeted right away, by Catherine a BBB manager, already this experience is a 180 from the Macy's nightmare. Shortly after, we filled out our paperwork while she entered us into the system, then we were finally ready to grab the gun and scan away (so we thought).
After a couple of minutes of perusing through the fine china, with her following our every move (holding the scanner, mind you), we realized that she was gonna tag-a-long while we shopped! At first we were disappointed that we didn't get to run around the store like crazy children scanning anything and everything. To be honest, we we're glad that she shopped with us. A store like Bed, Bath, and Beyond can be overwhelming, especially if there are 5 different types of the same thing! Catherine was able to answer all our questions, help us comparison shop (price and brand selections), and even let us know which brands were the bestsellers. She didn't rush us at all, even though I felt like I had no clue what we wanted on our registry. FYI ladies (and gents), make a list of wants and needs before leaving the house, it'll cut the time in half!
So to sum it all up, our registry experience at BBB was an A+!!! We decided to drop Macy's and just keep BBB as our only registry, so hopefully it will be pleasant customer service from here on out! Did you have crazy registry experiences like we've had or were you lucky enough to have nothing but greatness?
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